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Returns and Refunds
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Returns and Refunds
General Returns Policy for DVDs and Other Digital Products
You may return new, unopened items sold and fulfilled by wirejewelrybootcamp.com within 30 days of delivery for a full refund.
Items should be returned in their original product packaging. All returns must include a copy of your original invoice.
Calculating Your Refund
The following conditions and exceptions apply.
Partial refunds:
- Any CD or DVD that has been opened (taken out of its plastic wrap): 50% of item's price
Receiving a Refund
For returned items, expect your refund within 3 weeks of giving your package to the return shipper (though in many cease you'll receive the refund sooner.)
This time period includes:
- 5 to 10 business days for us to receive your return from the shipper
- 3 to 5 business days for us to process your return
The time it takes your bank to process our refund request
If you paid by Credit Card, your refund will go to your Credit Card account within 3-5 business days after your return is processed.
If you paid by Paypal, your refund will go to your Paypal account immediately after your return is processed.
How Refunds are Issued
Exchanges
If you received a faulty item and need to exchange it for the same item, please email
maryreuther@gmail.com to request a replacement. We do not support exchanges on non-faulty items for different items.
Address for Returns
Please send all returns to the following address:
Wirejewelrybootcamp.com
Customer Service
3609 Faraon Street, Suite 345
St. Joseph,
Missouri
64506
General Returns Policy for Membership Plans
There are no refunds or returns on membership plans.
Standard Membership - no refunds
Silver Membership – no refunds
Pro Package Membership – no refunds on the digital membership. Refunds on the DVDS, tools, and wire, as follows:
The complete package must be returned in its entirety. A refund of 50% of the original cost will be refunded. Please refer to return policies for DVDS and time to process return and address for returning package.
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